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Milestones continuously conduct training and development courses in the various fields including management, business skills, personal development skills, recruitment and human resources. Our courses include public and in-house tailored specifically to the needs of our clients.


Our training experts challenge and stimulate delegates to capitalize on their creativity while holding them accountable for reality-based execution. All courses have a range of hands-on activities to be utilized what they have learned into practice during the course. All course group sizes are optimized to allow a high level of interaction among delegates and with the trainer to maximize idea generation, learning from co-delegates and facilitate networking. The training experts use the highest quality materials to assist the training program. These materials are also designed to ensure that the learning is transferred and reinforced back in the workplace and can be tailored to meet client needs. Resources appropriate to the learning need include use of video, role-play, case studies, formal management games, self-analysis surveys and use of relevant technologies. As a result, delegates develop action plans to enable them to transfer their learning back to the work place.

Training Courses

Management & Leadership

Coaching For Optimum Performance1 Day
Creative Problem Solving and Decision Making2 Days
Developing Management Skills5 Days
Financial Awareness for the Non-Financial Person2 Days
Planning and Organizing Skills2 Days
Operations Management3 Days
Project Management3 Days
Senior Management Programme5 Days
Strategic Management & Planning3 Days
Team Building and Leading High Performance Teams2 Days

Administrative Skills

Office Management and Effective Administration Skills2 Days
Professional Secretarial Skills1 Day
The Perfect PA - For PA's & Executive Secretaries2 Days

HR Management & Training Skills

HR Management Skills3 Days
Interviewing Skills - For Recruitment and Selection2 Days
Train the Trainer - Group Training Techniques3 Days
Writing Effective Job Descriptions1 Day
Writing Clear and Concise Policies and Procedures2 Days

Sales & Marketing

Advanced Selling Skills2 Days
Essentials of Marketing & Preparing an Effective Marketing Plan3 Days
Strategic Marketing Workshop2 Days
Improving Sales Skills - Understand Key Elements of Successful Selling3 Days
Managing A Successful Sales Team2 Days
Negotiation Skills - Closing Better Deals3 Days
Presentation Skills - Making a Powerful Impact on any Audience3 Days

Customer Service

Customer Focused Management2 Days
Etiquette For Excellent Customer Service                   1 Day
Telephone Skills and Customer Care2 Days

Personal Development

Developing Effective Interpersonal and Communication Skills2 Days
Brilliant Body Language!3 Days
Assertiveness Skills & Dealing With Difficult Situations2 Days
Emotional Intelligence3 Days
Stress Management2 Days
Self and Time Management3 Days

Business Writing Courses

Professional Business Writing Skills - Level 12 Days
Professional Business Writing Skills - Level 22 Days
Report Writing - How to Structure a Report for Maximum Effect2 Days
Technical Report Writing3 Days
Writing Powerful Business Letters2 Days