Milestones continuously conduct training and development courses in the various fields including management, business skills, personal development skills, recruitment
and human resources. Our courses include public and in-house tailored specifically to
the needs of our clients.
Our training experts challenge and stimulate delegates to capitalize on their creativity while holding them accountable for reality-based execution. All courses have a range of hands-on activities to be utilized what they have learned into practice during the course. All course group sizes are optimized to allow a high level of interaction among delegates and with the trainer to maximize idea generation, learning from co-delegates and facilitate networking. The training experts use the highest quality materials to assist the training program. These materials are also designed to ensure that the learning is transferred and reinforced back in the workplace and can be tailored to meet client needs. Resources appropriate to the learning need include use of video, role-play, case studies, formal management games, self-analysis surveys and use of relevant technologies. As a result, delegates develop action plans to enable them to transfer their learning back to the work place.
| Coaching For Optimum Performance | 1 Day |
| Creative Problem Solving and Decision Making | 2 Days |
| Developing Management Skills | 5 Days |
| Financial Awareness for the Non-Financial Person | 2 Days |
| Planning and Organizing Skills | 2 Days |
| Operations Management | 3 Days |
| Project Management | 3 Days |
| Senior Management Programme | 5 Days |
| Strategic Management & Planning | 3 Days |
| Team Building and Leading High Performance Teams | 2 Days |
| Office Management and Effective Administration Skills | 2 Days |
| Professional Secretarial Skills | 1 Day |
| The Perfect PA - For PA's & Executive Secretaries | 2 Days |
| HR Management Skills | 3 Days |
| Interviewing Skills - For Recruitment and Selection | 2 Days |
| Train the Trainer - Group Training Techniques | 3 Days |
| Writing Effective Job Descriptions | 1 Day |
| Writing Clear and Concise Policies and Procedures | 2 Days |
| Advanced Selling Skills | 2 Days |
| Essentials of Marketing & Preparing an Effective Marketing Plan | 3 Days |
| Strategic Marketing Workshop | 2 Days |
| Improving Sales Skills - Understand Key Elements of Successful Selling | 3 Days |
| Managing A Successful Sales Team | 2 Days |
| Negotiation Skills - Closing Better Deals | 3 Days |
| Presentation Skills - Making a Powerful Impact on any Audience | 3 Days |
| Customer Focused Management | 2 Days |
| Etiquette For Excellent Customer Service | 1 Day |
| Telephone Skills and Customer Care | 2 Days |
| Developing Effective Interpersonal and Communication Skills | 2 Days |
| Brilliant Body Language! | 3 Days |
| Assertiveness Skills & Dealing With Difficult Situations | 2 Days |
| Emotional Intelligence | 3 Days |
| Stress Management | 2 Days |
| Self and Time Management | 3 Days |
| Professional Business Writing Skills - Level 1 | 2 Days |
| Professional Business Writing Skills - Level 2 | 2 Days |
| Report Writing - How to Structure a Report for Maximum Effect | 2 Days |
| Technical Report Writing | 3 Days |
| Writing Powerful Business Letters | 2 Days |